Advantages: The hotel is undoubtedly one of the high-end and clean hotels, but what distinguishes this hotel from the rest of Colombo hotels is its direct connection to the mall, and this undoubtedly gives the hotel a unique advantage over the rest of the hotels, where the customer finds an outlet, especially when the weather fluctuates and rains Disadvantages: Unfortunately, the observation that I have already raised several times is the narrowness of the reception base at the hotel, despite its breadth, the available seats are always occupied, How can the Traveler coming to the hotel if he has an elderly attendant who does not find a seat to rest in until the completion of the room arrangement procedures, but the other observation is related to the central restaurant, especially at breakfast time, where it is very crowded due to the lack of space, despite the availability of other halls on some floors of the hotel without taking advantage of them, and this does not fit with the hotel's global standing, I hope the hotel management will look for another rule dedicated only to breakfast so that the guest can feel comfortable and calm while eating breakfast instead of disturbing the restaurant right now, and I have a last note before traveling to Colombo and while booking my room, I asked to install a bidet in the bathroom and the response came that it was available, but when I arrived at the room, I found that the toilet system is another kind of connection and not as I requested and immediately installed a bidet as I requested and I thank the hotel management for quickly meeting the request, but it was preferable to have it available before arrival, especially that I sent a photo of the desired bidet, please the hotel management take care of customer feedback ..